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Characters that play a minimal role in the story of Phantasy Star Online 2. These characters usually either make a single appearance, exist only to give the player client orders, or act as a shopkeeper in the ARKS Lobby.

ARKS Personnel

Miscellaneous members aboard the ARKS ship.

Name Information Image
ルベルト
Robert
Ruberto (SEA)
Sits beside Lottie in the Shopping Area. Issues Client Orders in regards to breaking enemy parts and segments. Robert profile
ロッティ
Lottie
Lotty (SEA)
Sits beside Robert in the Shopping Area. Issues Client Orders in regards to "Boosted" or Infected Enemies that have abnormal obstructions spawning off their body
レダ
Reda
Character that stands by the railing next to the Makeover Salon Reda profile
ラヴェール
Revelle
Lavere (SEA)
A young woman whose family was slain by Darkers when she was a child.

Found in the far right of the Gate Area, near the window. Issues Client Orders in regards to the subjugation of Darkers.

Revelle profile
ミケーラ
Michaela
The winner of the 2012 character contest hosted by SEGA. She appeared for a limited period of time around the shopping center of the lobby and provided client orders to the player.
Pso2 michaela
クレシダ
Kressida
Cressida (SEA)
Stands next to the Elevator behind the Pet/Item Lab in the Shopping Area. Issues orders ranging from Collection to Complete Missions with a S-Rank in a certain period of time. Pso2 kressida
クロト
Klotho
Chroto (SEA)
Newman who handles Time Attacks and Extreme Quests. Famed among players for being a bottomless source of free Meseta.

Located on the second floor of the Gate Area, in the leftmost segment. Issues Client Orders for Time Attacks, Extreme Quests, and Riding Quests.

Pso2 klotho
ハンス
Hans
If facing the Gateway Tunnel from the Elevator in the Gate Area is to the Left by the window. Issues Client Orders in regards to killing of certain monsters in a given area. Hans profile
ジラード
Girard
Stands by the elevator behind the Costume/Item Shop in the Shopping Area. ARKS Scientist that issues Client Orders in regards to subjugating "Rare" monsters and fauna. Pso2 girard
フランカ
Franka
Franca (SEA)
A famous chef among ARKS who experiments with various alien meats and ingredients for her dishes. Runs her own Cafe known as Franka's Cafe.

Found in both Franka's Cafe and in the Shop Area, near the back left Block Teleporter. Issues Client Orders requiring players to collect items from monsters.

Pso2 franka
エメライン
Emmeline
Emeline (SEA)
Stands next to the Costume/Item Shop in the Shopping Area across from lo. Fellow ARKS Scientist and friend of Girard issues Client Orders in reguards to the many Weather Effects that take place across the planets Pso2 emmeline
アリス
Alis
Across from Light and Aki in the Shopping Area. Pso2 alis character
サトリ
Satori
Satori is the clerk handling the AC shop of both PSO2 and PSO2es. If it is the player's first time visiting her shop, she will be glad to provide explanations for their every question.
Pso2 ac shop char
マリー
Marie
Marie, along with her sidekick Mei, play host to various anniversary events regarding Phantasy Star Online 2. The calm to Mei's bubbly, the two provide information about special contests that players can participate in for a limited time at the official website.
Pso2 ally character
メイ
Mei
Mei, along with her sidekick Marie, play host to various anniversary events regarding Phantasy Star Online 2. The energetic to Marie's graceful, the two provide information about special contests that players can participate in for a limited time at the official website.
Pso2 mei

ARKS Class Trainers

Specialists at their class, they test the player character by assigning them tasks that increases in difficulty.

Name Information Image
アザナミ
Azanami
Regius' pupil, trained in the ways of the Katana, and the creator of the Braver class.

Found in the central Gate Area near the Medical Center. Provides Client Orders for Bravers.

Pso2 azanami
バルバラ
Barbara
Stands in the middle of the Class Counter and Nurse Station in the Gate Area. Issues Training Client Orders for Fighter and Gunner Barbara profile
ジャン
Jean
Jan (SEA)
Old ARKS member who has a tendency to prattle on about his past endeavors, regardless of whether anyone is actually listening to him.

Found in the Shop Area's lower level, near Hubert and Lottie. Issues Client Orders that teach players about basic mechanics.

ジョーゼフ
Jozsef
Joseph (SEA)
Veteran ARKS member.

Found on the Gate Area's second floor, in front of the Bridge. Issues Advanced Weapon Training Client Orders.

Jozsef profile
カトリ
Katori
A Newman girl who carries herself as if she were royalty. One of the two creators of the Bouncer class.

Found in the Gate Area near the central Teleporter. Issues Client Orders for Dual Blades.

マールー
Marlu
Quiet young woman who oversees the Force and Techer classes. Although she initially displays a dislike to Hunters, she eventually grows close to Ohza.

Found behind the central Teleporter in the Gate Area. Issues Client Orders for Forces and Techers.

Pso2 marlu
オーザ
Ohza
Oza (SEA)
Hearty young man who oversees the Hunter and Fighter classes. He initially demonstrates a dislike for Forces, but eventually grows close to Marlu.

Found behind the central Teleporter in the Gate Area. Issues Client Orders for Hunters and Fighters.

Ohza profile
サガ
Saga
A CAST who spends his life keeping his partner, Katori, in check. Has a very straightforward personality.

Found near the central teleporter in the Gate Area. Issues Client Orders for standard Bouncer Orders as well as Jet Boots Orders.

ARKS Lobby Gate Area

People located in the main lobby area near the campship. They assist the player with registering and preparing for quests.

ARKS Lobby Quest Counter

Name Information Image
アスタルテ
Astarte
Ashtalt (SEA)
Astarte is the ARKS Road administrator, a teacher that grants rookie ARKS recruits private lessons in order to guide them through the ins and outs of life as an ARKS associate. As her lessons are completed, she rewards the player with prizes.
Pso2 astarte
アンネリーゼ
Anneliese
Operator who handles the left Quest Counter. Found at the left Quest Counter. Enables you to partake in Quests.
Pso2 anneliese
ファイナ
Faina
Fina (SEA)
Operator who oversees Daily Orders. Found at the left Quest Counter after Anneliese. Issues Daily Orders, Client Orders that refresh once a day.
Pso2 faina
コフィー
Koffie
Cofy (SEA)
Operator who oversees the progress of ARKS members. Found at the right Quest Counter between Rebecca and Pudding. Issues various Client Orders related to opening new content, such as Level Cap increases, new areas, and Licenses.
Pso2 koffie
プリン
Pudding
"Talking with me would just waste our time."
Operator who handles Extreme Passes and Collection Files. Despite her professional appearance, she occasionally displays moments of low self-esteem.Located to the far right of the right Quest Counter.
Pso2 pudding
レベッカ
Rebecca
Rebecca is the quest counter attendant located to the east of the main lobby next to Koffie. By speaking to her, she will register the player for their preferred quest of choice.
Pso2 rebecca

ARKS Skill Counter

Name Information Image
ビア
Bea
Bhea (SEA)
Person in charge of Skill Trees and Class Changes Pso2 bea
ファーマ
Farma
Fahmer (SEA)
Person in charge of Issuing Team Client Orders if the player is in a team. Range from Item Collection to Monster Subjugation Pso2 farma
ラケシス
Lachesis
Person at the desk that monitors Titles and Achievements Pso2 lachesis

Medical Center

Name Information Image
ローラ
Lola
Young woman found in front of the Medical Facility. Issues Client Orders to unlock stronger Drinks. Pso2 lola
フィリア
Philia
Filia (SEA)
Young woman who handles the ARKS Medical Facility. Located at the Medical Facility's central counter.

Issues Client Orders to find flowers for Matoi.

Pso2 philia
ナターシャ
Natasha
Young woman who sells Drinks. Located to the left of Filia. Pso2 natasha

ARKS Lobby Shop Area

Houses various shops that help the player for a cost.

Item Lab

Name Information Image
ドゥドゥ
Dudu
Dadu (SEA)
"You have no luck. Brilliantly."
The infamous man himself, Dudu welcomes all visitors willing to test their luck at his grinding station with a knowing chuckle. Although the title "con man" may be what is on most people's minds, Dudu will be quick to acknowledge that he is not the reason for the constant failures. It is the player's brilliantly terrible luck. Dudu is located on odd numbered blocks in the shopping centre.
Pso2 dudu
モニカ
Monica
"I wonder if you will come back to my shop again..."
The very nervous assistant to Dudu, Monica tries her best to empower the weapons of ARKS visitors by means of grinding technology with varying results due to her clumsiness. Despite her constant failures, she means well and will constantly exclaim her sorrow with each unsuccessful venture. Monica is located on even numbered blocks in the shopping centre.
Pso2 monica
キアラ
Chiara
Shopkeeper who handles Item Tekking, identifying rare weapons while granting them a Gift Ability and a desired Element. Found at the Weapon Shop.
Pso2 chiara

Battle Preparation Counter

Name Information Image
アラガス
Aragath
Aragas (SEA)
Weapon Shop clerk in the Shopping Area. Pso2 aragath
イルム
Ilm
Illum (SEA)
Photon Art Clerk in the Shopping Area Pso2 ilm
フェリシア
Felicia
Item Shop clerk in the Shopping Area Pso2 felicia
エリー
Elly
Pso2 elly
サロメ
Saroma
Salome (SEA)
Pso2 saroma

Housing & Utility Counter

Name Information Image
エドアール
Edward
Edwahl (SEA)
FUN Shop Clerk in the Shopping Area Pso2 edward
オスカー
Oscar
Furniture Store Clerk in the Shopping Area. Pso2 oscar
カメオ
Cameo
Kameo (SEA)
Recycle Shop Clerk in the Shopping Area. Pso2 cameo character
メラニー
Melanie
Net Cafe Clerk in the Shopping Area. Pso2 melanie
ナノン
Nanon
Badge Shop Clerk in the Shopping Area Pso2 nanon
ナナイ
Nanai
An NPC only appearing from March 5-April 23, 2014 for the PSO2 x 7-Eleven collaboration campaign, Nanai served as the clerk for the Eleven-Oracle branch shop. By exchanging FUN points, the player could obtain limited time only My Room items with a 7-Eleven theme.
Pso2 711 nanai

Salon & Exchange Counter

Name Information Image
ノエミ
Noemi
Beauty Salon Clerk in the Shopping Area. Pso2 noemi
ラインブルガ
Lineburga
Spellstone Shop Clerk in the Shopping Area. Handles trade of stones obtained from Extreme Quests. Pso2 burga
ノートブルガ
Notburga
Shiny Stone Clerk in the Shopping Area. Handles trade of stones obtained from Advance Quests and specific Emergency Quests Pso2 burga
ニッサ
Nysa
Nissa (SEA)
Excube Clerk in the Shopping Area. Trades special items and tools for Excubes. Pso2 nysa
ティフリス
Tiflis
Tifris (SEA)
Photon Drop Clerk in the Shopping Area. Trades special items and Mag Items for Photon Drops, Crystals and Spheres. Pso2 tiflis

Operators

Administrators that occassionally speak to the player while a quest is in progress. They assign special codes depending on the current threat in the area.

Name Information Image
ブリギッタ
Brigitta
Pso2 brigitta
ヘンリエッタ
Henrietta
Pso2 henrietta
ヒルダ
Hilda
Pso2 hilda
カリン
Karin
"Very, very, very good! You gathered some excellent data!"
A gifted young woman who invented the VR simulation system. Oversees Extreme Quests, challenging players with various trials to gather more data.
Pso2 karin
メリッタ
Melitta
Melita (SEA)
Pso2 melitta

Casino Staff

A place to relax after a hard day of work, the casino is a gambler's paradise. The attendants here strive to serve the every need an ARKS member could possibly ask for, after they have bet away their casino coins.

Name Information Image
アルト
Alto
Stands by the Stairway down to the Casino Floor. Issues Client Orders in regards to the games in the Casino. Pso2 alto
アンテ
Ante
One of two Prize Counter Attendants(other being Chip) that's on the Casino Floor. Trades Normal and Limited Time Prizes for Casino Coins Pso2 ante char
エニーペア
Any Pair
Handles the Casino Area's Quest Counter. Enables you to partake in Quests. Pso2 any pair
チップ
Chip
One of two Prize Counter Attendants(other being Ante) that's in the Casino's Lobby. Trades Normal and Limited Time Prizes for Casino Coins Pso2 chip character
ディール
Deal
Emcee for the Casino Area, typically found circling the area in a giant Arkuma hot air balloon. Makes periodic announcements as well as announcing to other players when someone gets lucky. Pso2 casino gal
イーブン
Even
A bartender at the Casino Area. Pso2 even
フルハウス
Full House
Item Shop Clerk in the Casino. Sells the same stock of items as Felicia in the Shopping Area. Pso2 fullhouse
ハーティー
Hearty
Casino Employee that walks around the Casino Floor by the Mesta Shooter. Gives explanations about the various casino games that are in place. Pso2 hearty
ナリス
Naris
Pso2 naris
スペーディア
Spadia
Spadia casino

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